FAQ

We utilize two distinct material standards depending on the collection. Our Fine Jewelry collection is crafted from Solid 925 Sterling Silver. All other categories-including our Rings, Bracelets, and Necklaces-are crafted from a high-quality, eco-friendly brass base and finished with high-luster plating and our signature hand-painted enamel.

Yes. All RoyaltyOak jewelry, including both our Fine Jewelry and our standard artisan categories, is designed to be skin-friendly, lead-free, and nickel-free.

Absolutely! Our designs are durable, timeless, and made to complement any occasion, whether casual or formal.

We stand by the quality of our products. If you encounter any defects, please contact us within 30 days of purchase for assistance.

Our Fine Jewelry collection features pieces that are handmade, crafted from high-quality silver-some with gold plating-and designed as limited editions, meaning each piece is truly unique and only available in small quantities. These pieces offer a luxurious, long-lasting finish and are perfect for meaningful gifts or timeless keepsakes.

In contrast, our regular jewelry is made from eco-friendly, hypoallergenic materials with silver or gold plating over a sustainable base. Both collections reflect our commitment to the planet, but Fine Jewelry stands out for its craftsmanship, exclusivity, and elegance.

Every purchase at
RoyaltyOak helps make a difference. We donate 5% to 10% of each sale to trusted non-profit organizations that support environmental protection, wildlife conservation, and climate action. When you shop with us, you're not just buying jewelry—you’re joining a mission to create a better, cleaner, and more sustainable world.

Yes, we use recyclable and biodegradable materials for our packaging to minimize environmental impact.

In addition to sustainable packaging, we source ethically and work with manufacturers who share our commitment to environmentally friendly practices.

Yes, once your order ships, you’ll receive a tracking number via email to follow your package’s journey.

We offer worldwide shipping with delivery times depending on your location. For specific details, please refer to our Shipping Policy page.

Yes, we accept returns and exchanges within a specified time frame, provided the item is in its original condition. Please see our Refund & Return page for complete details.

If your order is lost or arrives damaged, contact us immediately, and we’ll assist you with a replacement or refund.

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We don’t offer standard discounts for first-time buyers—and that’s intentional. At RoyaltyOak, we believe in fair, honest pricing that reflects the quality, craftsmanship, and purpose behind every piece. Instead of inflating prices just to offer a discount, we keep our prices as accessible and authentic as possible from the start.

That said, we do run limited-time promotions and special offers, which are shared exclusively on our social media channels. Follow us to stay up to date on seasonal deals, giveaways, and other exciting announcements you won’t want to miss!

Simply visit our Refund & Return page, fill out the provided form, and follow the instructions for returning your item.

Yes, as long as the item is in its original condition and within our return window. Contact us for assistance with gift returns.

To keep your RoyaltyOak pieces looking beautiful over time, we recommend avoiding contact with water, perfumes, and harsh chemicals. Store your jewelry in a dry, safe place and gently clean it with a soft cloth to maintain its shine.

For the best results, explore our Accessories collection, where you'll find specially designed cleaning cloths and storage solutions made to protect and preserve your jewelry. These essentials help extend the life of your pieces—and keep them sparkling like new.

All orders are processed and shipped directly from our studio in New York, NY. This allows us to ensure fast shipping and meticulous quality control for every piece we send out.

We’re always looking to collaborate with passionate individuals!

Reach out to us at admin@royaltyoak.com to learn more about partnership opportunities.

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