FAQ

Our material standards vary by collection. Fine Jewelry is crafted from 925 Sterling Silver, with selected pieces finished in gold or white-gold plating. Other jewelry collections use plated finishes over base metals as stated on each product page. Always check the individual product details for the exact material and finish.

Materials and finishes vary by product. If you have a known metal sensitivity, review the material details on the product page and contact us before ordering if you need clarification about a specific piece.

Absolutely! Our designs are durable, timeless, and made to complement any occasion, whether casual or formal.

We stand by the quality of our products. If you encounter any defects, please contact us within 30 days of purchase for assistance.

Our Fine Jewelry collection is crafted from 925 Sterling Silver, with selected designs finished in gold or white-gold plating. Our other jewelry collections feature silver-plated and gold-plated finishes over base metals, depending on the product. Each product page lists the relevant material and finish.

RoyaltyOak is inspired by wildlife, oceans, flowers, leaves, celestial forms, and the symbolism people associate with the natural world.

RoyaltyOak jewelry is prepared in RoyaltyOak packaging suitable for storage and gifting. Packaging may vary by product and order size.

Material and finish details are listed on each product page. Fine Jewelry is identified separately from plated jewelry so you can clearly understand what you are purchasing.

Yes, once your order ships, you’ll receive a tracking number via email to follow your package’s journey.

We offer worldwide shipping with delivery times depending on your location. For specific details, please refer to our Shipping Policy page.

Yes, we accept returns and exchanges within a specified time frame, provided the item is in its original condition. Please see our Refund & Return page for complete details.

If your order is lost or arrives damaged, contact us immediately, and we’ll assist you with a replacement or refund.

Subscribe to our newsletter at the bottom of the page or create an account to receive RoyaltyOak updates, product news, and promotions.

We don’t offer standard discounts for first-time buyers—and that’s intentional. At RoyaltyOak, we believe in fair, honest pricing that reflects the quality, craftsmanship, and purpose behind every piece. Instead of inflating prices just to offer a discount, we keep our prices as accessible and authentic as possible from the start.

That said, we do run limited-time promotions and special offers, which are shared exclusively on our social media channels. Follow us to stay up to date on seasonal deals, giveaways, and other exciting announcements you won’t want to miss!

Simply visit our Refund & Return page, fill out the provided form, and follow the instructions for returning your item.

Yes, as long as the item is in its original condition and within our return window. Contact us for assistance with gift returns.

To keep your RoyaltyOak pieces looking their best, avoid prolonged contact with water, perfumes, lotions, and harsh chemicals. Store jewelry in a dry place and gently wipe it with a soft cloth after wear.

All orders are processed and shipped directly from our studio in New York, NY. This allows us to ensure fast shipping and meticulous quality control for every piece we send out.

We’re always looking to collaborate with passionate individuals!

Reach out to us at admin@royaltyoak.com to learn more about partnership opportunities.

Subscribe to our newsletter at the bottom of the page or create an account to receive RoyaltyOak news, product updates, and promotions.